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Administrative Services

GENERAL

EMAILS / CALENDAR

  • Transcription

  • Online research

  • Voicemail checking

  • Sending gifts / birthday cards / thank you notes

  • Order supplies

  • Grant proposal

  • Translation

  • Content formatting

  • List building

  • Filtering emails

  • Organize emails

  • Update contacts / CRM

  • Appointment scheduling

  • Meeting confirmations

  • Reminders

  • Cancel unnecessary subscriptions

  • Filtering email messages from spam

  • Setting up scheduling platforms (such as Calendly, Google Calendar, etc.)

  • Email management

  • Calendar management

CRM / G Suite

  • Cleanup and maintenance

  • CRM management

  • G Suite management

  • Dropbox / Google Drive organization

  • Google Drive management

MEETINGS

  • Preparation of Minutes of Meetings (MoM)

  • Preparation of Agenda

  • Distribute the MoM to attendees

  • Take the attendees list

  • Taking Minutes of the Meeting

DOCUMENTS

  • Data entry in Word or Google Docs

  • Document editing

  • Creating and managing spreadsheets

  • Preparing PowerPoint

  • PDF conversion/merge/editing

  • Report creation

  • Forms creation

  • Template creation

  • Letter writing

  • Creating and updating SOP's

  • Creating articles from audio

  • Contract preparation

MARKETING

  • Set up auto-responders

  • Creating and sending cold emails

  • Creating Surveys

  • Monitoring activities from competing brands

  • Indicating direct and indirect competitors

  • Coordinating promotional events (ex: sponsored parties, product launch, etc.)

  • Canva templates

  • Coordinate advertisements

LOGISTICS

  • Travel planning

    • Flight​

    • Hotel

    • Restaurants

    • Car rentals

    • Event tickets

  • Event planning

  • Create itinerary

  • Research conferences or trade shows

  • Develop alternative travel plans

  • Create a schedule for the first day back at work

SALES SUPPORT

  • Find ideal prospects

  • Create the content for reach out

  • Reach out by email or LinkedIn

  • Follow-ups with leads

  • Collect leads from Facebook/Instagram

  • Use LinkedIn Sales Navigator

  • Competitors research

  • Price comparison research

  • ​Create online surveys

  • Product launch support

GRAPHIC DESIGN

CUSTOMER SUPPORT

  • Logos

  • Banners

  • Business cards

  • Branding

  • Brochures

  • Flyers

  • Letterheads

  • Gift certificates

  • Postcards

WEBSITES / IT

  • Simple website creation (Wix, etc)

  • Website management 

    • Edit pages/posts

    • Add pages/posts

    • Remove pages/posts

    • Weekly/monthly Google Analytics and traffic reports

  • Email support

  • Create landing page

  • Answering customer service emails

  • Sending gifts/birthday cards

  • Collect testimonials

  • Responding to recurring customer inquiries

  • Regularly checking in with long-term clients

NEWSLETTERS

  • Create and schedule newsletters

  • Editing newsletters

  • Proofreading

  • Updating sign-up forms and opt-in options

  • Template creation

  • Email automation

  • Track campaign metrics and analytics

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